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HydroCo - Company Policies

Environmental Policies

HydroCo Ltd is committed to providing a quality service in a manner that ensures a safe and healthy workplace for our employees and minimises our potential impact on the environment.

As a company we take our environmental responsibilities seriously and as such we have developed an Environmental Management System that is externally audited by a UKAS registered company to ensure it meets the latest requirements of ISO 14001. We operate in compliance with relevant environmental legislation and other applicable requirements and commit to continual improvement and protection of the environment.

Our Company objectives are to:

  • Work with our clients (mostly water companies) to ensure the sustainable provision of potable water in the most efficient way and without detriment to the environment.
  • Carry out our activities in such a way as to protect the environment, reduce waste and save energy.

  • We will achieve this by:
  • Providing a framework for setting and reviewing environmental objectives and targets through our Environmental Management System.
  • Promote efficient use of materials and resources throughout our operations including water, electricity, consumables and other resources, following the ’eliminate, reduce, reuse, recycle, dispose responsibly’ waste hierarchy.
  • Committing to continually improve our environmental performance and minimise the environmental impact of our activities by periodically reviewing our Environmental Policy in light of our current and planned future activities.

  • We encourage employees to help continually improve the environment and reduce waste and we ask for their feedback at quarterly team briefs. We communicate this Environmental Policy during induction training and make it available publicly on our website.

    David Acres - Managing Director

    ISO 14001:2004 EMS 564998

    Quality Assurance

    HydroCo Ltd is committed to providing a quality service in a manner that ensures a safe and healthy workplace for our employees and minimises our potential impact on the environment.

    It is the objective of HydroCo to:

  • Fully meet our client requirements in terms of quality, cost and time scales as agreed with the client at the start of any work.
  • To ensure our staff are adequately trained and motivated

  • HydroCo seeks to continuously improve its services through a system of reviews and planning to ensure our customer requirements are fully met. We aim to:

  • Deliver services which fully meet our Client’s needs, expectations and statutory obligations.
  • Ensure our workforce is well managed, trained and motivated.
  • Work safely, utilising the most appropriate methods and equipment.
  • Try to continuously improve our services.

  • The quality procedures and work instructions are documented and externally audited by a UKAS registered company to ensure they meet the latest ISO 9001 standards. All aspects of the company’s work are regulated through the application of approved procedures, which are reviewed periodically at our Management Review Meetings.

    Our Quality Management System fully supports the aims, values and objectives of HydroCo Ltd whilst promoting a culture of continual improvement. All our staff are trained in the meaning and implications of this policy to ensure the highest quality of service is provided to our clients.

    David Acres - Managing Director

    ISO 9001:2008 FS 564997

    Health & Safety

    HydroCo Limited is aware that operating its business has significant health & safety risks. It is therefore essential that all parties concerned with the operation of the business take appropriate steps to protect personnel from harm

    To this end we at HydroCo Limited are committed to the following:

  • To operate our business in such a way that we prevent accidents and injuries from occurring to anyone.
  • To assess the risk before commencing work and where appropriate identify ways to minimise or alleviate risks.
  • To use appropriate safety equipment and work to approved systems when undertaking our work.
  • To integrate health & safety issues into our decision making.
  • To continually look for ways to and improve our health & safety systems.
  • To educate and train our employees in safe working practices
  • To ensure compliance with relevant health & safety legislation and other requirements related to our operations
  • To set clear, achievable health & safety objectives and targets

  • David Acres - Managing Director

    Corporate Policy

    HydroCo Ltd is committed to providing a quality service in a responsible way. We will not:

  • use child labour or do anything else that is unethical or unacceptable in relation to human rights.
  • attempt to bribe or corrupt anyone into using our services or be bribed by others
  • get involved in collective bargaining
  • discriminate against or harass anyone
  • allow our staff to work while under the influence of drugs or alcohol

  • HydroCo will attempt to promote:

  • fair labour standards including reasonable hours of work, fair remuneration and a safe and healthy environment.
  • good discipline
  • equality and diversity
  • engagement with the community
  • the development of others including our staff
  • local biodiversity and ecology
  • the sustainable use of resources
  • a reduction in pollution and or waste
  • career progression and continuous personal development to ensure staff are well managed, trained and motivated.
  • safety
  • continuous improvement

  • David Acres - Managing Director

    General Data Protection Register (GDPR) Policy


    The new EU General Data Protection Regulation (GDPR) comes into force on 25 May 2018 and will affect every organisation which holds or processes personal data. It will introduce new responsibilities, including the need to demonstrate compliance, more stringent enforcement and substantially increased penalties than the current Data Protection Act (DPA) which it will supersede.

    HydroCo is committed to high standards of information security, privacy and transparency. We place a priority on protecting and managing data in accordance with accepted standards including ISO 9001. The company will comply with applicable GDPR regulations when they take effect in May 2018.

    HydroCo carries very little personal information, the data it holds is primarily personnel information. HydroCo request from its clients that any personal information be removed or anonymised prior to it being sent.


    HydroCo has a robust ISO-based Integrated Management System (IMS) and in order to ensure compliance will implement additional controls to meet GDPR requirements within the IMS using internal and external advisors.

    Updated information security policies and procedures will build on existing management systems (including ISO 9001) and the Information and Confidentiality policy, data risk assessments and supported by communication and training programmes.

    Compliance will be supported by a review of existing contracts with data controllers, the use of sub-contractors and any data export arrangements.

    In many areas the services provided by HydroCo already conform. The company has undertaken risk assessments to include more detailed consideration of the data types we hold and a data protection impact analysis of personal information stored.

    HydroCo will not pass on any personal information to third parties in any form (e.g. electronically or physically) and will retain any information securely (Password controlled and encrypted where applicable) and will not hold on to any such information for longer than is necessary or required to be held.

    Accountability lies with the Directors.

    If a breach involving personal information takes place we will establish the likelihood and severity of the resulting risk to the individualsí rights and freedoms. If itís likely that there will be a risk arising then we will notify the ICO as soon as possible, seeking to do this within 72 hours of the breach occurring. If such breach/loss is likely to result in a high risk to individual rights and freedoms we will directly notify any individuals that have been affected.

    David Acres - Managing Director

    Anti-Slavery and Human Trafficking Policy

    HydroCo and all its staff from the top down strongly believe in human rights and no one within our Company condones the use of slave labour or human trafficking in any form. We believe that the best service can only be provided by having a motivated, well trained work force with everyone free to develop and pursue their ambitions. We will do our best to train, nurture and support all our employees.

    We do not have a documented process or policy in place to ensure our suppliers are not involved in slavery or human trafficking, but as a service company we buy very little and therefore the risk of buying from any Company that uses slave labour is negligible. Clearly if we did hear of anyone using slave labour, human trafficking or anything illegal or unethical then then we would not buy from them.

    David Acres - Managing Director